What is a ChatBot?

Essentially a Marwick ChatBot is a smart, always learning, artificial intelligence robot that manages your live-chat channels. The Marwick ChatBot provides a personalized experience, automatically qualifies leads, scales your customer service and sales without the need to increase headcount.  This means you can automate your customer service with a Marwick ChatBot and never miss a chance to sell or help your customers, even when you’re sleeping. 

What type of business can benefit from a ChatBot?

69% of consumers prefer chatbots because of their ability to provide quick replies to simple questions. (Source: Chatbots Magazine, 2018). Marwick ChatBots are custom-made from scratch for every client. So, no matter what type of business you are in, we can streamline your customer service and your sales with a personalized Chatbot. 

How much does a Chatbot cost?

There are only two costs associated with Marwick ChatBot – the initial set-up cost which covers the research, development, and integration, and then a monthly fee to host and manage the ChatBot. 

That’s why a Marwick ChatBot provides one of the best returns on investments in digital marketing in 2021.

How does the ChatBot process work?

The Marwick team will build out a communication flow for your business based on the flow that new and old customers take. The research, development, and integration take around 4 weeks. Once set up, your Marwick ChatBot can be installed on your website, Facebook page and Slack. If required, we can integrate the leads into your CRM system, providing you an end-to-end solution.

 

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